ABSTRACT
The COVID-19 pandemic has caused a high rate of infection, and thus effective epidemic prevention measures of avoiding the second spread of COVID-19 in hospitals are major challenges for healthcare workers. Hospitals, where medicines are collected, are vulnerable to the rapid spread of COVID-19. Using the remote health monitoring technology of the Internet of Things (IoT) to automatically monitor and record the basic medical information of patients, reduce the workload of healthcare workers, and avoid direct contact with healthcare workers to cause secondary infections is an important research topic. This research proposes a new artificial intelligence solution based on the IoT, replacing existing medicine stations and recognizing medicine bags through the state-of-the-art optical character recognition (OCR) model and PP-OCR v2. The use of optical character recognition in identification of medicine bags can replace healthcare workers in data recording. In addition, this research proposes an administrator management and monitoring system to monitor the equipment and provide a mobile application for patients to check the latest status of medicine bags in real time, and record their medication times. The results of the experiments indicate that the recognition model works very well in different conditions (up to 80.76% in PP-OCR v2 and 94.22% in PGNet), which supports both Chinese and English languages. IEEE
ABSTRACT
A must for telecom industry in times of social distancing: Digital customer acquisition and onboarding. Digital channels gained more importance as classical sales channels could not work with the expected performance during the pandemic. In this paper, the digital sales paperless project carried out in the telecom industry is handled. The identification scanning with OCR (Optical Character Recognition), the verification with deep learning artificial intelligence algorithms, the management of remote vendors and other stakeholders in extensive software projects is told. © 2021 IEEE.